ABOUT US:
With a small team specializing in authentic Nike footwear, we are able to offer a personalized service of the highest standards for our clients. With years of experience we offer only the best, sought after footwear and clothing.
With thousands of previous happy clients we are sure that your experience with us will only be the best, feel free to check out our Trustpilot for multiple 5 star reviews, we are rated excellent!
Authenticity promise: We are passionate about the authenticity of our products available, it is our promise to you that each and every item available is guaranteed authentic. We are strongly against the production and sale of counterfeit goods.
CONTACT US:
The fastest way to get in touch is via our web chat option, which can be found when browsing our website.
Feel free to contact us via Instagram @crep_movement, we respond to any enquiries within a 24 hour period during weekdays, this may extend up to 72 hours over weekends, bank holidays and busy periods such as Christmas.
alternatively, email us at:
General questions: info@crepmovement.com
Order info: sales@crepmovement.com
*notice* we have had slight issues with our emails, meaning we are missing some that have been sent from our customers. If there is a delay with an email response please contact us via Instagram DM or web chat.
We send and dispatch all items using Royal Mail tracked and signed for services, your will be provided with a tracking code for all orders placed with us. We will not be held responsible for any items lost once in the hands of Royal Mail.
Notice: CREP MOVEMENT LTD is a reseller of products and not a manufacturer. We therefore do not have responsibility for the durability, performance and longevity of branded items sold, once worn. For this reason we are unable to provide returns for items worn regardless of the situation. CREP MOVEMENT LTD is a reseller of Nike products and therefore do not offer the Nike 2 year warranty on any items we resell.
PRIVACY POLICY
This website is operated by CREP MOVEMENT LTD. The privacy of our users is extremely important to us and therefore we encourage all users to read this policy very carefully because it contains important information regarding:
- who we are;
- how and why, we collect, store, use and share personal information;
- your rights in relation to your personal information; and
- how to contact us and supervisory authorities if you have a complaint.
Who we are.
CREP MOVEMENT LTD ('we', 'us', 'our') collect, use and are responsible for storing certain personal information about you ('you', 'your', 'yours').
The personal information we collect and use
Personal information is information which you can be identified from (and does not include any anonymised forms of information).
- Types of personal information
We may process the following types of personal information in relation to you
Personal data types: name; gender; contact Information such as email addresses and telephone numbers; demographic information such as postcode, preferences and interests; financial information such as credit / debit card numbers; IP address (automatically collected); web browser type and version (automatically collected); operating system (automatically collected); a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected);
How your personal information is collected
This section describes how the above types of personal information are collected by us. Your personal information will be collected as follows:
- Personal information obtained from you directly
We will sometimes obtain information from you directly, including when you:
when you contact us through the Website, by telephone, post, e-mail or chat; when you register with us and set up an account to receive our products/services; when you make payments to us, through this Website or otherwise; when you elect to receive marketing communications from us; in each case, in accordance with this privacy policy.
- Personal information obtained by use of cookies or other automated means
We will sometimes obtain information via automated technology. This shall be by use of cookies and other similar technology. A cookie is a small text file which is placed onto your computer or electronic device when you access our website. Similar technologies include web beacons, action tags, local shared objects ('flash cookies') and single-pixel gifs. Such technologies can be used to track users' actions and activities, and to store information about them. Usually this will be to monitor and obtain information regarding:
Cookies are used improve your experience of using the Website and to improve our range of products. CREP MOVEMENT Limited has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and always respected. All Cookies used by this Website are used in accordance with current UK and EU Cookie Law. Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling CREP MOVEMENT Limited to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.
On the first occasion that you use our site we will ask whether you consent to our use of cookies and/or other similar processing technologies. If you do not consent, such technologies will not be used. Thereafter you can opt-out of using cookies at any time or you can set your browser not to accept cookies. However, some of our website features may not function as a result.
For further information on our use of cookies and other similar technologies, please see our policy document as described below.
- Additional sources
We shall collect personal information in relation to you from the following sources: N/A
- Changes to the way in which we collect your personal information
In the event that we need to obtain personal information in relation to you from any other source than those described above, we shall notify you of this.
How we use your personal information
- General purposes
In general, your personal information will generally be processed for the following purposes.
Data may be required by us from time to time in order to provide you with the best possible service and experience when using our website. Specifically, Data may be used by us for the following reasons: record keeping; improvement of our products / services; transmission by email of marketing materials that may be of interest to you; in each case, in accordance with this privacy policy. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed & Your rights below). For the delivery of direct marketing to you via e-mail, we'll need your consent, whether via an opt-in or soft-opt-in: soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under consent, we will take your consent as given unless you opt-out. for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we'll provide. If you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed below. When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract. We may use your Data to show you CREP MOVEMENT Limited adverts and other content on other websites. If you do not want us to use your data to show you CREP MOVEMENT Limited adverts and other content on other websites, please turn off the relevant cookies (please refer to the section headed below)
- Monitoring
We may monitor communications, and in doing so we may obtain your personal information through this process. We will undertake monitoring in the following circumstances: Emails and chat dialogue.
May be used in training, quality assurance and fraud prevention
Lawful basis for processing of your personal information
We have described above the purposes for which we may process your personal information. These purposes will always be justified by UK data protection law.
The lawful basis upon which we are able to process your personal data are:
where we have your consent to use your data for a specific purpose;
where it is necessary to enter into a legal contract with you or to perform obligations under a legal contract with you;
where it is necessary to enable us to comply with a legal obligation;
where it is necessary to ensure our own legitimate interests or the legitimate interests of a third party (provided that your own interests and rights do not override those interests). Wherever we rely upon this basis, details of the legitimate interests concerned shall be provided to you;
where we need to protect your own vital interests (or the vital interests of another person); and/or
where it is needed in the public interest (or where we are acting in our official functions), provided that the task or function has a clear basis in law.
In general, in order to meet the purposes we have described above, we will process your personal information where we have your express consent on each occasion that the data is processed.
Sharing of your personal information
On any occasion where any of your personal information is shared with any third party, we shall only permit them to process such information for our required purposes, under our specific instruction, and not for their own purposes. We are required to enter into a formal legal agreement to enable such sharing to take place.
In order to meet the purposes, we have described above, we may on some occasions need to share your personal information with other third parties. Those third parties will be:
Third party service providers who provide services to us which require the processing of personal data - Such as Royal mail as our shipping courier. Third party payment providers who process payments made over the Website - to enable third party payment providers to process user payments and refunds such as shopify payments and clearpay;
Necessity of information
Where information is requested from you, and you do not provide this:
May prevent the efficiency or ability to order products via out website.
We will inform you at the point of collecting information from you, whether you are required to provide the information to us.
How long your personal information will be kept
Your personal information will only be kept for the period of time which is necessary for us to fulfil the above purposes.
We envisage that your personal information shall be retained by us for the following:
Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for a period that allows us to fulfil purposes described in this policy or until deleted. Or a request is made for the Data to be deleted.
After the period described above, your information shall be properly deleted or anonymised.
Keeping your information secure
We will ensure the proper safety and security of your personal information and have measures in place to do so. We will also use technological and organisation measures to keep your information secure. These measures are as follows:
SSL encryption is used to protect all customer data during transmission.
We have proper procedures in place to deal with any data security breach, which shall be reported and dealt with in accordance with data protection laws and regulations. You shall also be notified of any suspected data breach concerning your personal information.
Our website is not intended for children (anybody under the age of 18). We do not intend to collect data from children.
Your rights
- Under the UK General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:
- fair processing of information and transparency over how we use your use personal information;
- access to your personal information and to certain other supplementary information that this Privacy Statement is already designed to address;
- require us to correct any mistakes in your information which we hold;
- require the erasure of personal information concerning you in certain situations;
- receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit this information to a third party in certain situations;
- object at any time to processing of personal information concerning you for direct marketing;
- object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you;
- object in certain other situations to our continued processing of your personal information, or ask us to suspend the processing procedure in order for you confirm its assurance or our reasoning for processing it;
- object to processing our your personal information where we are doing so in reliance upon a legitimate interest of our own or of a third party and where you wish to raise to an objection to this particular ground;
- otherwise restrict our processing of your personal information in certain circumstances;
- claim compensation for damages caused by our breach of any data protection laws; and/or
- in any circumstance where we rely upon your consent for processing personal information, you may withdraw this consent at any time.
For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner's Office (ICO) on your rights under the General Data Protection Regulations.
If you would like to exercise any of these rights, please contact CREP MOVEMENT LTD in the following manner: info@crepmovement.com
This privacy policy was published on 18th January 2020 and last updated on 23rd September 2023
We may change this privacy policy from time to time and will notify you of any changes by:
Via email if you are subscribed;
The relevant person to contact regarding your personal information is: CREP MOVEMENT LTD
Any requests or questions regarding the use of your personal information should be made to the above-named person using the following method:
info@crepmovement.com
Sources of further Information
This policy provides key information to you regarding the processed of your information. For certain areas of our information processing, we have further comprehensive details contained in other documentation. This information can be located as follows: Our policy regarding the use of cookies and other similar technologies entitled "Privacy policy" https://crepmovement.com/pages/about-us/